Imagen de Portada

Approach or Avoidance? The Role of Nonverbal Communication in the Academic Library User's Decision To Initiate a Reference Encounter.

Fuente: ERIC Institute of Education Sciences

Guardado en:

Detalles Bibliográficos
Autor principal:	Radford, Marie L.
Formato:	Recurso educativo Open Access
Lenguaje:	en
Publicado:	1998
Materias:	Academic Libraries Higher Education Hypothesis Testing Librarians Library Services Metaphors Naturalistic Observation Nonverbal Communication Reference Services Users (Information)
Acceso en línea:	Acceder al recurso
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

Ejemplares similares

Nonverbal Communication and the Library Reference Interview
por: Boucher, Virginia
Publicado: (1976)

Accuracy at the Reference Desk: An Unobtrusive Study.
por: Beck, Larry, et al.
Publicado: (1989)

Text Structures and the User-Intermediary Interaction.
por: Allen, Bryce
Publicado: (1988)

Finding the Real Information Need: An Evaluation of Reference Negotiation Skills.
por: Ricks, Thomas, et al.
Publicado: (1991)

The Unrecognized Crisis: Library Reference Service at the Crossroads.
por: Hernon, Peter
Publicado: (1986)

Faculty Survey about Online Services.
por: Wood, Richard J., et al.
Publicado: (1986)

Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents.
por: Radford, Marie L.
Publicado: (1996)

The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves.
por: DeVore-Chew, Marynelle, et al.
Publicado: (1988)

Reference Evaluation: A Three-Step Approach--Surveys, Unobtrusive Observations, and Focus Groups.
por: Norlin, Elaina
Publicado: (2000)

Beliefs, Attitudes, and Values of the Reference Librarian.
por: Bunge, Charles A.
Publicado: (1999)

Unobtrusive Studies and the Quality of Academic Library Reference Services.
por: Whitlatch, Jo Bell
Publicado: (1989)

Immediacy: A Study of Communication Effect on the Reference Process
por: Gothberg, Helen
Publicado: (1976)

The Impact of Nonverbal Communications on the Public Services Functions of Libraries.
por: Weiss, Kay
Publicado: (1976)

Effective Bibliographic Instruction Programs: A Comparison of Coordinators and Reference Heads in ARL Libraries.
por: Blazek, Ron
Publicado: (1985)

Meeting the Patron at the OPAC Crossroads: The Reference Librarian as an Online Consultant.
por: Aken, Robert A.
Publicado: (1988)

Size Matters: The Debate over Reference Desk Height.
por: Warnement, Mary
Publicado: (2003)

Maximizing Academic Library Collections: Measuring Changes in Use Patterns Owing to EBSCO Discovery Service
por: Calvert, Kristin
Publicado: (2015)

Reflections on Academic Librarianship.
por: Butcher, Karyle
Publicado: (1999)

Communication Theory's Role in the Reference Interview.
por: Glogoff, Stuart
Publicado: (1983)

The Continuing Debate on Library Reference Service: A Mini-Symposium.
por: Schumacher, Mark, et al.
Publicado: (1987)

Maybe the 55 Percent Rule Doesn't Tell the Whole Story: A User-Satisfaction Survey.
por: Jardine, Carolyn W.
Publicado: (1995)

"Going Where the Questions Are": Using Media To Maintain Personalized Contact in Reference Service in Medium-Sized Academic Libraries.
por: Archer, Sarah Brick, et al.
Publicado: (1999)

Supporting User Needs and Skills to Minimize Library Anxiety: Considerations for Academic Libraries.
por: Westbrook, Lynn, et al.
Publicado: (1993)

Changing Reference Service Environment: A Review of Perspectives from Managers, Librarians, and Users.
por: Rieh, Soo Young
Publicado: (1999)

Perspectives on Quality of Reference Service in an Academic Library: A Qualitative Study.
por: Mendelsohn, Jennifer
Publicado: (1997)

Factors Influencing Competence and Performance of Reference Librarians in Academic Libraries in Nigeria.
por: Omoniyi, Joseph O.
Publicado: (2002)

Benchmarking Reference Desk Service in Academic Health Science Libraries: A Preliminary Survey.
por: Robbins, Kathryn, et al.
Publicado: (2001)

It Is Not Just about the Schedule: Key Factors in Effective Reference Desk Scheduling and Management
por: Sciammarella, Susan, et al.
Publicado: (2008)

Library Reference Service: An Unrecognized Crisis--A Symposium.
por: Hernon, Peter, et al.
Publicado: (1987)

Academic Reference Librarians: A Case for Self-Evaluation.
por: Farah, Barbara D.
Publicado: (1989)

Use of an Academic Library Web Site Search Engine.
por: Fagan, Jody Condit
Publicado: (2002)

E-Mail Reference Services: Characteristics and Effects on Overall Reference Services at an Academic Health Sciences Library.
por: Powell, Carol A., et al.
Publicado: (2001)

Knowledge Management in Academic Libraries: Special Tools and Processes To Support Information Professionals.
por: Jantz, Ron
Publicado: (2001)

Using the Contingent Valuation Method To Measure Patron Benefits of Reference Desk Service in an Academic Library.
por: Harless, David W., et al.
Publicado: (1999)

Academic Reference Librarians: Under the Microscope.
por: Kong, Leslie M.
Publicado: (1996)

PROFESSIONAL EDUCATION AND REFERENCE EFFICIENCY. RESEARCH SERIES NO. 11.
por: BUNGE, CHARLES A.
Publicado: (1967)

Automated Workstations for Professional Catalogers: A Survey of 100 Non-ARL Academic Libraries.
por: Hine, Betsy N.
Publicado: (1992)

Reference Services for Disabled Individuals in Academic Libraries.
por: Huang, Samuel T.
Publicado: (1989)

New Norms for Reference Desk Staffing Adequacy: A Comparative Study.
por: Rinderknecht, Deborah
Publicado: (1992)

The International Student in the Academic Library.
por: Wayman, Sally G.
Publicado: (1984)