Calvert, P. J. (1998). A Different Time, A Different Country: An Instrument for Measuring Service Quality in Singapore's Polytechnic Libraries.
Chicago-Zitierstil (17. Ausg.)Calvert, Philip J. A Different Time, A Different Country: An Instrument for Measuring Service Quality in Singapore's Polytechnic Libraries. 1998.
MLA-Zitierstil (9. Ausg.)Calvert, Philip J. A Different Time, A Different Country: An Instrument for Measuring Service Quality in Singapore's Polytechnic Libraries. 1998.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.