Maddox-Swan, R. (1998). Measuring Service Quality in the Information Services Environment.
Chicago Style (17th ed.) CitationMaddox-Swan, Ruth. Measuring Service Quality in the Information Services Environment. 1998.
MLA (9th ed.) CitationMaddox-Swan, Ruth. Measuring Service Quality in the Information Services Environment. 1998.
Warning: These citations may not always be 100% accurate.