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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1998
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ584200 |
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Table of Contents:
- http://digiref.scenarios.issues. Koyama, Janice T. Computer Mediated Communication Information Seeking Information Services Information Systems Information Technology Internet Library Role Models Online Systems Reference Services Users (Information) Discusses issues raised by the development of remote reference. Two scenarios are proposed: (1) how Internet users and their information-seeking behavior challenge the traditional reference service model, its value system, and the librarian role in that model, and (2) a model of close linkages between librarians and users engaged as partners along a continuum of question/answer/consultation activities. (AEF)