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Bibliographic Details
Main Author: Hulshof, Robert
Format: Recurso educativo Open Access
Language:en
Published: 1999
Subjects:
Online Access:https://eric.ed.gov/?id=EJ586348
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author Hulshof, Robert
author_facet Hulshof, Robert
Hulshof, Robert
collection Education Resources Information Center
contents Providing Services to Virtual Patrons. Hulshof, Robert Computer Selection Computer Software Electronic Libraries Electronic Mail Futures (of Society) Internet Library Personnel Library Services Policy Formation User Needs (Information) Discusses the types of services libraries need to support patrons who access the library via the Internet or e-mail. Highlights include issues in technical support; establishing policies and procedures; tools for technical support, including hardware and software; impacts of technical support on staff; and future possibilities. (LRW)
format Recurso educativo Open Access
id eric_EJ586348
institution ERIC Institute of Education Sciences
language en
publishDate 1999
record_format eric
spellingShingle Providing Services to Virtual Patrons.
Hulshof, Robert
Computer Selection
Computer Software
Electronic Libraries
Electronic Mail
Futures (of Society)
Internet
Library Personnel
Library Services
Policy Formation
User Needs (Information)
Providing Services to Virtual Patrons. Hulshof, Robert Computer Selection Computer Software Electronic Libraries Electronic Mail Futures (of Society) Internet Library Personnel Library Services Policy Formation User Needs (Information) Discusses the types of services libraries need to support patrons who access the library via the Internet or e-mail. Highlights include issues in technical support; establishing policies and procedures; tools for technical support, including hardware and software; impacts of technical support on staff; and future possibilities. (LRW)
title Providing Services to Virtual Patrons.
topic Computer Selection
Computer Software
Electronic Libraries
Electronic Mail
Futures (of Society)
Internet
Library Personnel
Library Services
Policy Formation
User Needs (Information)
url https://eric.ed.gov/?id=EJ586348