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Bibliographic Details
Main Author: Morgan, Eric Lease
Format: Recurso educativo Open Access
Language:en
Published: 1999
Subjects:
Online Access:https://eric.ed.gov/?id=EJ588171
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Table of Contents:
  • Possibilities for Proactive Library Services. Morgan, Eric Lease Behavior Patterns Computer Networks Library Circulation Library Planning Library Services Marketing Optical Data Disks User Needs (Information) Considers ways in which library services can be more proactive in today's networked-computer environment. Discusses how to find and use patterns of behavior, such as borrowing behavior and profiles of patrons' interests; making a CD-ROM with information describing the library's services and products; and reviving telephone reference. (LRW)