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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1999
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ591535 |
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Table of Contents:
- Public Library Reference Service--Expectations and Reality. White, Herbert S. Librarians Library Administration Library Funding Library Role Library Services Professional Personnel Public Libraries Reference Services Resource Allocation User Needs (Information) Discusses expectations of public library reference service and the reality of what librarians can provide amid declining resources. Suggests reference librarians should define the gap between potential and reality in reference service, and inform the customers about how little money it would take to provide better service. Argues that librarians betray the profession by performing clerical work regularly. (AEF)