APA (7th ed.) Citation

Kisby, C., Kilman, M., & Hinshaw, C. (1999). Extended Reference Service in the Electronic Environment.

Chicago Style (17th ed.) Citation

Kisby, Cynthia, Marcus Kilman, and Carole Hinshaw. Extended Reference Service in the Electronic Environment. 1999.

MLA (9th ed.) Citation

Kisby, Cynthia, et al. Extended Reference Service in the Electronic Environment. 1999.