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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1999
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ599645 |
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Table of Contents:
- Marketing through Usability. Morgan, Eric Lease Information Services Information Systems Information Technology Library Equipment Library Services Marketing User Needs (Information) User Satisfaction (Information) Suggests that one of the best ways to get word-of-mouth marketing of library technology is to provide "usable" products and services. Provides an international standards definition on usability and notes that understanding usability combines an understanding of user needs/wants with an understanding of goals, functions, and limitations of products/services. Describes how to test library systems for usability. (AEF)