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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1999
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ599737 |
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Table of Contents:
- Creating User-Centered Instructions for Novice End-Users. Nahl, Diane Academic Libraries Computer Software Databases Guidelines Higher Education Instructional Effectiveness Instructional Materials Library Instruction Library Research Material Development Online Searching Orientation Printed Materials Technical Writing User Needs (Information) Discusses written instructional materials created by librarians for end users searching database systems. Highlights include novice user studies; the importance of print instruction in digital information environments; a paradigm shift from system-centered to user-centered focuses in technical writing and user documentation for software; and recommendations for creating written instructions. (LRW)