Image de couverture de livre

Select Bibliography and Overview of Bunge's Publications Related to the Measurement of Reference Effectiveness.

Fuente: ERIC Institute of Education Sciences

Enregistré dans:

Détails bibliographiques
Auteur principal:	Watstein, Sarah B.
Format:	Recurso educativo Open Access
Langue:	en
Publié:	1999
Sujets:	Bibliographies Cost Effectiveness Data Collection Data Interpretation Journal Articles Library Services Measurement Techniques Objectives Reference Services User Satisfaction (Information)
Accès en ligne:	Acceder al recurso
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Documents similaires

Select Bibliography and Overview of Bunge's Publications Related to the Reference Environment.
par: Watstein, Sarah B.
Publié: (1999)

What Do Library Users Want? A Conjoint Measurement Technique May Yield the Answer.
par: Ramsing, Kenneth D., et autres
Publié: (1982)

Considering a Cost Analysis Project? A Planned Approach
par: Parish, Mina, et autres
Publié: (2006)

Select Bibliography of Bunge's Publications Related to Reflections on the Past and Future of Reference Service.
par: Watstein, Sarah B.
Publié: (1999)

Evaluating the Conspectus Approach for Smaller Library Collections.
par: Oberg, Larry R.
Publié: (1988)

Reference Is Better than We Thought.
par: Richardson, John V., Jr.
Publié: (2002)

Studying the Cost and Value of Library Services: Final Report. Technical Report APLAB/94-3/1,2,3,4.
par: Kantor, Paul B., et autres
Publié: (1995)

Cluster Sampling Reference Transactions
par: Halperin, Michael
Publié: (1978)

SCORE, A Measurement of Reference Service.
par: Beeler, Richard J.
Publié: (1975)

The Contingent Valuation Method in Public Libraries
par: Chung, Hye-Kyung
Publié: (2008)

Improving Reference Service Cost Studies.
par: Abels, Eileen G.
Publié: (1997)

Using the Contingent Valuation Method To Measure Patron Benefits of Reference Desk Service in an Academic Library.
par: Harless, David W., et autres
Publié: (1999)

The Measurement of Reference and Information Services.
par: Kesselman, Martin, et autres
Publié: (1987)

Reference Clientele and the Reference Transaction in Five Illinois Public Libraries.
par: Weech, Terry L., et autres
Publié: (1984)

A Procedure for Identifying and Surveying Potential Users of Public Libraries.
par: D'Elia, George
Publié: (1980)

Three Questions: Information Professionals Tackle Timely Problems.
Publié: (2002)

Implementing the Customer Contact Center: An Opportunity to Create a Valid Measurement System for Assessing and Improving a Library's Telephone Services
par: Murphy, Sarah Anne, et autres
Publié: (2012)

Queues and Reference Service: Some Implications for Staffing
par: Regazzi, John J., et autres
Publié: (1978)

The Search for Quality.
par: Shaughnessy, Thomas W.
Publié: (1987)

Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View.
par: Lankes, R. David, et autres
Publié: (2003)

Benchmarking and Performance Measurement.
par: Town, J. Stephen
Publié: (1995)

Changing the Concept and Measure of Service Quality in Academic Libraries.
par: Nitecki, Danuta A.
Publié: (1996)

New Measures of User Satisfaction With Computer Based Literature Searches
par: And Others, et autres
Publié: (1977)

Integrating the Imposed Query into the Evaluation of Reference Service: A Dichotomous Analysis of User Ratings.
par: Gross, Melissa, et autres
Publié: (2002)

Local Online: The Genie Is out of the Bottle--Part 2.
par: O'Leary, Mick
Publié: (1990)

Collecting Data Sensibly in Information Settings.
par: Gorman, G. E.
Publié: (1999)

Evaluating Library Public Service.
par: Murphy, Marcy
Publié: (1990)

Criteria for Evaluating the Effectiveness of Library Operations and Services. Final Report, Phase II: Data Gathering and Evaluations.
par: Wessel, C. J., et autres
Publié: (1968)

How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
par: Thompson, Bruce, et autres
Publié: (2001)

Measuring Outcomes: Applying Cost-Benefit Analysis to Middle-Sized and Smaller Public Libraries.
par: Holt, Glen E., et autres
Publié: (2003)

The Measurement and Evaluation of Reference Service.
par: Rothstein, Samuel
Publié: (1989)

Determining User Preferences for Information Services.
par: Halperin, Michael
Publié: (1981)

Using Contracts To Improve Quality.
par: Carmel, Michael
Publié: (1995)

The Impact of Performance Measurement on Library and Information Services: A Decade of Experience.
par: Willemse, John
Publié: (1995)

A Conjoint Analysis of Reference Services in Academic Libraries.
par: Crawford, Gregory A.
Publié: (1994)

Gathering and Using Patron and Librarian Perceptions of Question-Answering Success.
par: Bunge, Charles A.
Publié: (1999)

Measuring and Improving the Quality of Public Services: A Hybrid Approach.
par: Seay, Thomas, et autres
Publié: (1996)

Insights into Library Services and Users from Qualitative Research.
par: Lincoln, Yvonna S.
Publié: (2002)

Book Availability and the Library User.
par: Buckland, Michael K.
Publié: (1975)

Developmentally Based Performance Measures for Young Adult Services.
par: Chelton, Mary K.
Publié: (1984)