Staffing the Reference Desk in the Largely-Digital Library.
Fuente:
ERIC Institute of Education Sciences
Salvato in:
| Autori principali: | , |
|---|---|
| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1999
|
| Soggetti: | |
| Accesso online: | |
| Tags: |
Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
|
| _version_ | 1867180533493006336 |
|---|---|
| author | Coffman, Steve Saxton, Matthew L. |
| author_facet | Coffman, Steve Saxton, Matthew L. Coffman, Steve Saxton, Matthew L. |
| collection | Education Resources Information Center |
| contents | Staffing the Reference Desk in the Largely-Digital Library. Coffman, Steve Saxton, Matthew L. Comparative Analysis Cost Effectiveness Information Networks Library Personnel Library Research Library Services Public Libraries Reference Services Explores the feasibility of a centralized, networked reference service in a library setting by comparing traditional reference services at the County of Los Angeles Public Library with a commercial inbound call center. Discusses costs and efficiency when librarians answer questions able to be handled by paraprofessionals. (Author/LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ599790 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1999 |
| record_format | eric |
| spellingShingle | Staffing the Reference Desk in the Largely-Digital Library. Coffman, Steve Saxton, Matthew L. Comparative Analysis Cost Effectiveness Information Networks Library Personnel Library Research Library Services Public Libraries Reference Services Staffing the Reference Desk in the Largely-Digital Library. Coffman, Steve Saxton, Matthew L. Comparative Analysis Cost Effectiveness Information Networks Library Personnel Library Research Library Services Public Libraries Reference Services Explores the feasibility of a centralized, networked reference service in a library setting by comparing traditional reference services at the County of Los Angeles Public Library with a commercial inbound call center. Discusses costs and efficiency when librarians answer questions able to be handled by paraprofessionals. (Author/LRW) |
| title | Staffing the Reference Desk in the Largely-Digital Library. |
| topic | Comparative Analysis Cost Effectiveness Information Networks Library Personnel Library Research Library Services Public Libraries Reference Services |
| url | https://eric.ed.gov/?id=EJ599790 |