E-mail Reference Service in the Public Library: A Virtual Necessity.

Fuente: ERIC Institute of Education Sciences
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Bibliographische Detailangaben
1. Verfasser: O'Neill, Nancy
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 1999
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author O'Neill, Nancy
author_facet O'Neill, Nancy
O'Neill, Nancy
collection Education Resources Information Center
contents E-mail Reference Service in the Public Library: A Virtual Necessity. O'Neill, Nancy Access to Information Computer Mediated Communication Computer Oriented Programs Electronic Mail Information Services Innovation Library Services Program Development Public Libraries Reference Services After 10 years of experience, the Santa Monica Public Library (SMPL) advocates e-mail reference as an essential service that provides a personalized, convenient, and accessible service for a growing constituency. Discussion includes e-mail reference service parameters and challenges and opportunities. Presents suggestions for public libraries just beginning e-mail reference service. (AEF)
format Recurso educativo Open Access
id eric_EJ599807
institution ERIC Institute of Education Sciences
language en
publishDate 1999
record_format eric
spellingShingle E-mail Reference Service in the Public Library: A Virtual Necessity.
O'Neill, Nancy
Access to Information
Computer Mediated Communication
Computer Oriented Programs
Electronic Mail
Information Services
Innovation
Library Services
Program Development
Public Libraries
Reference Services
E-mail Reference Service in the Public Library: A Virtual Necessity. O'Neill, Nancy Access to Information Computer Mediated Communication Computer Oriented Programs Electronic Mail Information Services Innovation Library Services Program Development Public Libraries Reference Services After 10 years of experience, the Santa Monica Public Library (SMPL) advocates e-mail reference as an essential service that provides a personalized, convenient, and accessible service for a growing constituency. Discussion includes e-mail reference service parameters and challenges and opportunities. Presents suggestions for public libraries just beginning e-mail reference service. (AEF)
title E-mail Reference Service in the Public Library: A Virtual Necessity.
topic Access to Information
Computer Mediated Communication
Computer Oriented Programs
Electronic Mail
Information Services
Innovation
Library Services
Program Development
Public Libraries
Reference Services
url https://eric.ed.gov/?id=EJ599807