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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1999
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ601854 |
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Table of Contents:
- Changing Reference Service Environment: A Review of Perspectives from Managers, Librarians, and Users. Rieh, Soo Young Academic Libraries Administrator Attitudes Change Higher Education Information Seeking Information Services Librarian Attitudes Library Administration Library Development Library Services Reference Services Users (Information) Reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which users' information-search processes and librarians' intervention in reference service are integrated. (Author)