Cita APA (7a ed.)

Bahde, W. J. (1999). User Satisfaction: How We Measured It.

Cita Chicago Style (17a ed.)

Bahde, Wanda Johnston. User Satisfaction: How We Measured It. 1999.

Cita MLA (9a ed.)

Bahde, Wanda Johnston. User Satisfaction: How We Measured It. 1999.