Gespeichert in:
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1999
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ608405 |
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Inhaltsangabe:
- What's Right with Reference. Tyckoson, David A. Library Automation Library Personnel Library Services Problems Reference Services Resource Allocation Discusses the history of the reference reform movement that began with an article that described what was wrong with reference. Highlights include the use of technology; remote access; tiered service; appointment-based reference service; alternative staffing patterns; and providing adequate resources to enhance reference service. (LRW)