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Autores principales: Baker, Lynda M., Field, Judith J.
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 2000
Materias:
Acceso en línea:https://eric.ed.gov/?id=EJ610108
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author Baker, Lynda M.
Field, Judith J.
author_facet Baker, Lynda M.
Field, Judith J.
Baker, Lynda M.
Field, Judith J.
collection Education Resources Information Center
contents Reference Success: What Has Changed over the Past Ten Years? Baker, Lynda M. Field, Judith J. Comparative Analysis Library Education Library Services Physical Environment Reference Services Describes a study that replicated two earlier studies to determine whether environmental factors of reference departments and behavioral characteristics of references staff members had changed over the past ten years. Results emphasize the need for more and better education and training in conducting reference interviews and providing client services. (LRW)
format Recurso educativo Open Access
id eric_EJ610108
institution ERIC Institute of Education Sciences
language en
publishDate 2000
record_format eric
spellingShingle Reference Success: What Has Changed over the Past Ten Years?
Baker, Lynda M.
Field, Judith J.
Comparative Analysis
Library Education
Library Services
Physical Environment
Reference Services
Reference Success: What Has Changed over the Past Ten Years? Baker, Lynda M. Field, Judith J. Comparative Analysis Library Education Library Services Physical Environment Reference Services Describes a study that replicated two earlier studies to determine whether environmental factors of reference departments and behavioral characteristics of references staff members had changed over the past ten years. Results emphasize the need for more and better education and training in conducting reference interviews and providing client services. (LRW)
title Reference Success: What Has Changed over the Past Ten Years?
topic Comparative Analysis
Library Education
Library Services
Physical Environment
Reference Services
url https://eric.ed.gov/?id=EJ610108