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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2000
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ611654 |
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Table of Contents:
- Fitting the Pieces Together: Developing Better Service for End-Users. Bridges, Peggy Bass Morgan, Suzette Computer Interfaces Computer Oriented Programs Corporations Information Centers Information Services Information Systems Library Development Library Services Models Online Systems Users (Information) Describes the new service model of the Resource & Information Center at Harcourt, Inc., which was charged with developing and publicizing library services that would empower end-users. Includes tips for purchasing online databases, guidelines for developing content that will draw people into the company's intranet or Web site, and top 10 presentation techniques. (AEF)