The Difficult Patron Situation: A Window of Opportunity To Improve Library Service.
Fuente:
ERIC Institute of Education Sciences
Enregistré dans:
| Auteur principal: | Sarkodie-Mensah, Kwasi |
|---|---|
| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
2000
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Documents similaires
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Anger in the Library: Defusing Angry Patrons at the Reference Desk (and Elsewhere).
par: Rubin, Rhea Joyce
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