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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2000
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ615246 |
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Table of Contents:
- Why You Should Read the Papers: Improving Reference Service in Public Libraries. Dilevko, Juris Mason, Moya Foreign Countries Information Services Information Sources Librarians Library Personnel Library Services Newspapers Public Libraries Reference Services User Needs (Information) Examines whether library reference staff are cognizant of newspapers as a potential source of reference information, and explores what happens when library staff members make referrals--often a sign that they do not know the answer to the question themselves. Discusses results of a recent study of public libraries in Canada which revealed that reference staff are not making good use of this source. (Contains 17 references.) (AEF)