Measuring Service Quality at Yale University's Libraries.

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Nitecki, Danuta A., Hernon, Peter
Format:	Recurso educativo Open Access
Language:	en
Published:	2000
Subjects:	Academic Libraries Evaluation Methods Higher Education Improvement Information Services Library Development Library Services Measurement Techniques Quality Control User Needs (Information)
Online Access:	Acceder al recurso
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Internet

https://eric.ed.gov/?id=EJ618364