Norlin, E. (2000). Reference Evaluation: A Three-Step Approach--Surveys, Unobtrusive Observations, and Focus Groups.
Citazione stile Chigago Style (17a edizione)Norlin, Elaina. Reference Evaluation: A Three-Step Approach--Surveys, Unobtrusive Observations, and Focus Groups. 2000.
Citatione MLA (9a ed.)Norlin, Elaina. Reference Evaluation: A Three-Step Approach--Surveys, Unobtrusive Observations, and Focus Groups. 2000.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.