Buchumschlag

Reference Evaluation: A Three-Step Approach--Surveys, Unobtrusive Observations, and Focus Groups.

Fuente: ERIC Institute of Education Sciences

Gespeichert in:

Bibliographische Detailangaben
1. Verfasser:	Norlin, Elaina
Format:	Recurso educativo Open Access
Sprache:	en
Veröffentlicht:	2000
Schlagworte:	Academic Libraries Evaluation Methods Focus Groups Higher Education Library Research Library Services Naturalistic Observation Reference Services Student Attitudes Student Surveys User Satisfaction (Information)
Online-Zugang:	Acceder al recurso
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Ähnliche Einträge

Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation.
von: Tygett, Mary, et al.
Veröffentlicht: (1996)

User Surveys in College Libraries. Clip Note #23.
von: Adams, Mignon S., Comp., et al.
Veröffentlicht: (1995)

Focus Group Interview Evaluation Report for the LSTA.
von: Burnham, Byron R., et al.
Veröffentlicht: (2001)

CMSU Library Usage: Telephone Survey Results.
von: Wales, Barbara, et al.
Veröffentlicht: (1997)

The Focus Group Interview: A Method for Assessing Users' Evaluation of Library Service.
von: Widdows, Richard, et al.
Veröffentlicht: (1991)

Student Awareness of Reference Services in a Liberal Arts College Library.
von: Durfee, Linda J.
Veröffentlicht: (1986)

Reference Services to Students: A Crucible for Ethical Inquiry.
von: Hardy, Gayle J., et al.
Veröffentlicht: (1990)

An Evaluation of Reference Desk Service in the Brigham Young University Library.
von: Hall, Blaine H., et al.
Veröffentlicht: (1987)

Comfort and Convenience? Why Students Choose Alternatives to the Library
von: Vondracek, Ruth
Veröffentlicht: (2007)

Undergraduate in Focus: Can Student Input Lead to New Directions in Planning Undergraduate Library Services?
von: Meltzer, Ellen, et al.
Veröffentlicht: (1995)

Student Response to a New Electronic Reserves System.
von: Pilston, Anna Klump, et al.
Veröffentlicht: (2002)

Reference Services in Wisconsin Libraries: Focus Group Summary. Bulletin No. 94382.
von: Drew, Sally J.
Veröffentlicht: (1994)

Listening to Students: Customer Journey Mapping at Birmingham City University Library and Learning Resources
von: Andrews, Judith, et al.
Veröffentlicht: (2013)

Assessing the Research Needs of Graduate Students at Georgetown University
von: Gibbs, David, et al.
Veröffentlicht: (2012)

College of the Canyons Library Services Student Evaluation Survey, Spring 2001. Report.
von: Dixon, P. Scott, et al.
Veröffentlicht: (2001)

Graduate Students Library Satisfaction Survey: Miller F. Whittaker Library, South Carolina State University.
von: Agingu, Beatrice O., et al.
Veröffentlicht: (1998)

Evaluation of a Resource Discovery Service: FindIt@Bham
von: Bull, Stephen, et al.
Veröffentlicht: (2014)

Of Sundials and Digital Watches: A Further Step toward the New Paradigm of Reference.
von: Mood, Terry Ann
Veröffentlicht: (1994)

Students of Nova Southeastern University Evaluate the University's Library and Library Services. Report 97-12.
von: MacFarland, Thomas W.
Veröffentlicht: (1997)

Explaining User Satisfaction with Academic Libraries: Strategic Implications.
von: Andaleeb, Syed Saad, et al.
Veröffentlicht: (1998)

Science Library User Survey Report, University of California, Santa Cruz.
von: Wei, Wei
Veröffentlicht: (1994)

Assessing the Comfort Level Impact and Perceptual Value of Library Tours.
von: Mosley, Pixey Anne
Veröffentlicht: (1997)

Needs Assessment Program, the University of Tennessee, Knoxville Libraries 1993/94.
von: Bush, Earl, et al.
Veröffentlicht: (1994)

A Forward-Looking Library Use Survey: WSU Libraries in the 21st Century.
von: Bancroft, Audrey F., et al.
Veröffentlicht: (1998)

Library on the Go: A Focus Group Study of the Mobile Web and the Academic Library
von: Seeholzer, Jamie, et al.
Veröffentlicht: (2011)

Learning Curve: Adapting Library Workspaces
von: Haug, James C.
Veröffentlicht: (2008)

Serving Higher Education's Highest Goals: Assessment of the Academic Library as Place
von: Jackson, Heather Lea, et al.
Veröffentlicht: (2011)

From a Distance: Robust Reference Service via Instant Messaging
von: Meulemans, Yvonne Nalani, et al.
Veröffentlicht: (2010)

The Role of Technology in the Library Anxiety of Arkansas College Students.
von: Onwuegbuzie, Anthony J.
Veröffentlicht: (1997)

Survey of Library and Information Needs of the International Students at Kent State University.
von: McKenzie, Darlene E.
Veröffentlicht: (1995)

When Library Surveys Result in Positive Action: A Success Story. A Report of a Library Survey at the University of Tennessee/Chattanooga.
von: Murgai, Sarla R.
Veröffentlicht: (1999)

Development and Testing of a Reference Transaction Assessment Instrument.
von: Murfin, Marjorie E., et al.
Veröffentlicht: (1987)

A New Culture of Assessment: Preliminary Report on the ARL SERVQUAL Survey.
von: Cook, Colleen, et al.
Veröffentlicht: (2000)

A Survey of the University of Akron School of Law Library.
von: Frey, Marguerite Beck
Veröffentlicht: (1995)

Using the Contingent Valuation Method To Measure Patron Benefits of Reference Desk Service in an Academic Library.
von: Harless, David W., et al.
Veröffentlicht: (1999)

Students' Perceived Effectiveness Using the University Library.
von: McCarthy, Cheryl Ann
Veröffentlicht: (1995)

Using Focus Groups to Learn about My Wiki
von: Davidson, Merrie
Veröffentlicht: (2008)

Listen to What They Have to Say! Assessing Distance Learners' Satisfaction with Library Services Using a Transactional Survey
von: Alewine, Michael C.
Veröffentlicht: (2012)

User Perceptions of the "Reliability" of Library Services at Texas A&M University: A Focus Group Study.
von: Ho, Jeannette, et al.
Veröffentlicht: (2003)

Approach or Avoidance? The Role of Nonverbal Communication in the Academic Library User's Decision To Initiate a Reference Encounter.
von: Radford, Marie L.
Veröffentlicht: (1998)