APA (7th ed.) Citation

Kasowitz, A., Bennett, B., & Lankes, R. D. (2000). Quality Standards for Digital Reference Consortia.

Chicago Style (17th ed.) Citation

Kasowitz, Abby, Blythe Bennett, and R. David Lankes. Quality Standards for Digital Reference Consortia. 2000.

MLA (9th ed.) Citation

Kasowitz, Abby, et al. Quality Standards for Digital Reference Consortia. 2000.