Lisker, P. (2000). The Ties that Bind: Creating Great Customer Service.
Chicago Style (17th ed.) CitationLisker, Peter. The Ties That Bind: Creating Great Customer Service. 2000.
MLA (9th ed.) CitationLisker, Peter. The Ties That Bind: Creating Great Customer Service. 2000.
Warning: These citations may not always be 100% accurate.