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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2000
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ620157 |
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| _version_ | 1867180594388008960 |
|---|---|
| author | Lisker, Peter |
| author_facet | Lisker, Peter Lisker, Peter |
| collection | Education Resources Information Center |
| contents | The Ties that Bind: Creating Great Customer Service. Lisker, Peter Evaluation Methods Library Facilities Library Personnel Library Planning Library Policy Library Services Objectives Users (Information) Offers suggestions for libraries on how to develop a customer service plan to provide excellent service, create a positive environment for staff members, foster new and continued positive relationships with patrons, and evaluate customer service goals and objectives. Also discusses policies and building appearance. (Author/LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ620157 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2000 |
| record_format | eric |
| spellingShingle | The Ties that Bind: Creating Great Customer Service. Lisker, Peter Evaluation Methods Library Facilities Library Personnel Library Planning Library Policy Library Services Objectives Users (Information) The Ties that Bind: Creating Great Customer Service. Lisker, Peter Evaluation Methods Library Facilities Library Personnel Library Planning Library Policy Library Services Objectives Users (Information) Offers suggestions for libraries on how to develop a customer service plan to provide excellent service, create a positive environment for staff members, foster new and continued positive relationships with patrons, and evaluate customer service goals and objectives. Also discusses policies and building appearance. (Author/LRW) |
| title | The Ties that Bind: Creating Great Customer Service. |
| topic | Evaluation Methods Library Facilities Library Personnel Library Planning Library Policy Library Services Objectives Users (Information) |
| url | https://eric.ed.gov/?id=EJ620157 |