APA (7th ed.) Citation

Flanagan, P., & Horowitz, L. R. (2000). Exploring New Service Models: Can Consolidating Public Service Points Improve Response to Customer Needs?

Chicago Style (17th ed.) Citation

Flanagan, Pat, and Lisa R. Horowitz. Exploring New Service Models: Can Consolidating Public Service Points Improve Response to Customer Needs? 2000.

MLA (9th ed.) Citation

Flanagan, Pat, and Lisa R. Horowitz. Exploring New Service Models: Can Consolidating Public Service Points Improve Response to Customer Needs? 2000.

Warning: These citations may not always be 100% accurate.