Salvato in:
| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
2000
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ621772 |
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Sommario:
- The Meaning of Service: Ambiguities and Dilemmas for Public Library Service Providers. Bouthillier, France Ethnography Foreign Countries Library Public Services Public Libraries Users (Information) Describes an ethnographic study that was designed to understand the nature and the role of public library service based on experiences at the Quebec public library. Using theoretical frameworks, the study provides an analysis of the two basic systems of meaning that service providers bring to their interaction with users. (Contains 65 references.) (Author/LRW)