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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2000
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ623521 |
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Table of Contents:
- Ready-Reference Resources and E-Mail Reference on Academic ARL Web Sites. Stacy-Bates, Kristine K. Academic Libraries Communication (Thought Transfer) Electronic Mail Higher Education Library Services Reference Services Examines the design characteristics of ready-reference and email reference pages on the Web sites of 110 academic libraries in the Association of Research Libraries (ARL). Characteristics examined included the wording of page titles and links, organization schemes, timeliness, and additional means of communication available between patron and librarian. (Author/LRW)