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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2000
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ625142 |
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Table of Contents:
- Utilization of Process Improvement To Manage Change in an Academic Library. Nozero, Victoria A. Vaughan, Jason Academic Libraries Case Studies Change Strategies Higher Education Library Planning User Needs (Information) Explains two methods for planning and implementing change that are being used by business and public institutions: re-engineering, and process improvement. Both are customer oriented and can be utilized by academic libraries as is shown in a case study of the library at the University of Nevada, Las Vegas. (LRW)