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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2000
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ625185 |
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| _version_ | 1867181275040710657 |
|---|---|
| author | Ross, Catherine Sheldrick Nilsen, Kirsti |
| author_facet | Ross, Catherine Sheldrick Nilsen, Kirsti Ross, Catherine Sheldrick Nilsen, Kirsti |
| collection | Education Resources Information Center |
| contents | Has the Internet Changed Anything in Reference? The Library Visit Study, Phase 2. Ross, Catherine Sheldrick Nilsen, Kirsti Academic Libraries Foreign Countries Higher Education Library Services Problems Public Libraries Questioning Techniques Reference Services Users (Information) World Wide Web Examines users' accounts of asking reference questions in Canadian public or academic libraries. Discusses problems, including failure to conduct a reference interview, unmonitored referral, and failure to ask follow-up questions; and considers how the availability of electronic resources, including the Web, has changed reference transactions and affected users' experiences. (Author/LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ625185 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2000 |
| record_format | eric |
| spellingShingle | Has the Internet Changed Anything in Reference? The Library Visit Study, Phase 2. Ross, Catherine Sheldrick Nilsen, Kirsti Academic Libraries Foreign Countries Higher Education Library Services Problems Public Libraries Questioning Techniques Reference Services Users (Information) World Wide Web Has the Internet Changed Anything in Reference? The Library Visit Study, Phase 2. Ross, Catherine Sheldrick Nilsen, Kirsti Academic Libraries Foreign Countries Higher Education Library Services Problems Public Libraries Questioning Techniques Reference Services Users (Information) World Wide Web Examines users' accounts of asking reference questions in Canadian public or academic libraries. Discusses problems, including failure to conduct a reference interview, unmonitored referral, and failure to ask follow-up questions; and considers how the availability of electronic resources, including the Web, has changed reference transactions and affected users' experiences. (Author/LRW) |
| title | Has the Internet Changed Anything in Reference? The Library Visit Study, Phase 2. |
| topic | Academic Libraries Foreign Countries Higher Education Library Services Problems Public Libraries Questioning Techniques Reference Services Users (Information) World Wide Web |
| url | https://eric.ed.gov/?id=EJ625185 |