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Bibliographic Details
Main Author: Helfer, Doris Small
Format: Recurso educativo Open Access
Language:en
Published: 2001
Subjects:
Online Access:https://eric.ed.gov/?id=EJ628282
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author Helfer, Doris Small
author_facet Helfer, Doris Small
Helfer, Doris Small
collection Education Resources Information Center
contents Leading Libraries: Virtual Reference in Libraries: Remote Patrons Heading Your Way? Helfer, Doris Small Academic Libraries Access to Information Computer Software Electronic Libraries Higher Education Internet Library Services Library Statistics Public Libraries Reference Services User Needs (Information) User Satisfaction (Information) Discusses the decline in reference statistics in academic libraries and considers the role of access to information via the Internet. Highlights include patron expectations and demands; commercial Web reference services; and virtual reference desk software so libraries can offer 24 hour service, including public libraries. (LRW)
format Recurso educativo Open Access
id eric_EJ628282
institution ERIC Institute of Education Sciences
language en
publishDate 2001
record_format eric
spellingShingle Leading Libraries: Virtual Reference in Libraries: Remote Patrons Heading Your Way?
Helfer, Doris Small
Academic Libraries
Access to Information
Computer Software
Electronic Libraries
Higher Education
Internet
Library Services
Library Statistics
Public Libraries
Reference Services
User Needs (Information)
User Satisfaction (Information)
Leading Libraries: Virtual Reference in Libraries: Remote Patrons Heading Your Way? Helfer, Doris Small Academic Libraries Access to Information Computer Software Electronic Libraries Higher Education Internet Library Services Library Statistics Public Libraries Reference Services User Needs (Information) User Satisfaction (Information) Discusses the decline in reference statistics in academic libraries and considers the role of access to information via the Internet. Highlights include patron expectations and demands; commercial Web reference services; and virtual reference desk software so libraries can offer 24 hour service, including public libraries. (LRW)
title Leading Libraries: Virtual Reference in Libraries: Remote Patrons Heading Your Way?
topic Academic Libraries
Access to Information
Computer Software
Electronic Libraries
Higher Education
Internet
Library Services
Library Statistics
Public Libraries
Reference Services
User Needs (Information)
User Satisfaction (Information)
url https://eric.ed.gov/?id=EJ628282