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Users' Hierarchical Perspectives on Library Service Quality: A "LibQUAL+" Study.

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Cook, Colleen, Heath, Fred, Thompson, Bruce
Format:	Recurso educativo Open Access
Language:	en
Published:	2001
Subjects:	Information Services Libraries Library Services Reference Services Research Libraries User Satisfaction (Information) Users (Information)
Online Access:	Acceder al recurso
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