Cook, C., & Heath, F. M. (2001). Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study.
Chicago Style (17th ed.) CitationCook, Colleen, and Fred M. Heath. Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study. 2001.
MLA (9th ed.) CitationCook, Colleen, and Fred M. Heath. Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study. 2001.
Warning: These citations may not always be 100% accurate.