Saved in:
Bibliographic Details
Main Authors: Cook, Colleen, Thompson, Bruce
Format: Recurso educativo Open Access
Language:en
Published: 2001
Subjects:
Online Access:https://eric.ed.gov/?id=EJ633207
Tags: Add Tag
No Tags, Be the first to tag this record!
Table of Contents:
  • Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality. Cook, Colleen Thompson, Bruce Academic Libraries Concurrent Validity Correlation Evaluation Methods Higher Education Library Services Measurement Techniques Psychometrics Reliability Scores User Satisfaction (Information) World Wide Web Investigated the psychometric integrity of scores from the LibQUAL+ evaluation of perceived library service quality conducted by ARL (Association of Research Libraries). Examines score structure, score reliability, score correlation and concurrent validity coefficients, scale means, and scale standardized norms, and considers the potential of the LibQUAL+ protocol. (Author/LRW)