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Performance, Process, and Costs: Managing Service Quality with the Balanced Scorecard.

Fuente: ERIC Institute of Education Sciences

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Dettagli Bibliografici
Autore principale:	Poll, Roswitha
Natura:	Recurso educativo Open Access
Lingua:	en
Pubblicazione:	2001
Soggetti:	Academic Libraries Costs Data Collection Decision Making Evaluation Methods Foreign Countries Higher Education Integrated Library Systems Library Administration Library Cooperation Library Services
Accesso online:	Acceder al recurso
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

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