APA (7th ed.) Citation

Bertot, J. C. (2001). Measuring Service Quality in the Networked Environment: Approaches and Considerations.

Chicago Style (17th ed.) Citation

Bertot, John Carlo. Measuring Service Quality in the Networked Environment: Approaches and Considerations. 2001.

MLA (9th ed.) Citation

Bertot, John Carlo. Measuring Service Quality in the Networked Environment: Approaches and Considerations. 2001.

Warning: These citations may not always be 100% accurate.