Applying an Information Problem-Solving Model to Academic Reference Work: Findings and Implications.

Fuente: ERIC Institute of Education Sciences
Saved in:
Bibliographic Details
Main Authors: Cottrell, Janet R., Eisenberg, Michael B.
Format: Recurso educativo Open Access
Language:en
Published: 2001
Subjects:
Online Access:
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1867181594807107584
author Cottrell, Janet R.
Eisenberg, Michael B.
author_facet Cottrell, Janet R.
Eisenberg, Michael B.
Cottrell, Janet R.
Eisenberg, Michael B.
collection Education Resources Information Center
contents Applying an Information Problem-Solving Model to Academic Reference Work: Findings and Implications. Cottrell, Janet R. Eisenberg, Michael B. Academic Libraries Data Analysis Higher Education Information Retrieval Information Seeking Information Services Library Services Models Problem Solving Reference Services Examines the usefulness of the Eisenberg-Berkowitz Information Problem-Solving model as a categorization for academic reference encounters. Major trends in the data include a high proportion of questions about location and access of sources, lack of synthesis or production activities, and consistent presence of system problems that impede the information-seeking process. (AEF)
format Recurso educativo Open Access
id eric_EJ633259
institution ERIC Institute of Education Sciences
language en
publishDate 2001
record_format eric
spellingShingle Applying an Information Problem-Solving Model to Academic Reference Work: Findings and Implications.
Cottrell, Janet R.
Eisenberg, Michael B.
Academic Libraries
Data Analysis
Higher Education
Information Retrieval
Information Seeking
Information Services
Library Services
Models
Problem Solving
Reference Services
Applying an Information Problem-Solving Model to Academic Reference Work: Findings and Implications. Cottrell, Janet R. Eisenberg, Michael B. Academic Libraries Data Analysis Higher Education Information Retrieval Information Seeking Information Services Library Services Models Problem Solving Reference Services Examines the usefulness of the Eisenberg-Berkowitz Information Problem-Solving model as a categorization for academic reference encounters. Major trends in the data include a high proportion of questions about location and access of sources, lack of synthesis or production activities, and consistent presence of system problems that impede the information-seeking process. (AEF)
title Applying an Information Problem-Solving Model to Academic Reference Work: Findings and Implications.
topic Academic Libraries
Data Analysis
Higher Education
Information Retrieval
Information Seeking
Information Services
Library Services
Models
Problem Solving
Reference Services
url https://eric.ed.gov/?id=EJ633259