Enregistré dans:
| Auteurs principaux: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
2001
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| Sujets: | |
| Accès en ligne: | https://eric.ed.gov/?id=EJ633259 |
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Table des matières:
- Applying an Information Problem-Solving Model to Academic Reference Work: Findings and Implications. Cottrell, Janet R. Eisenberg, Michael B. Academic Libraries Data Analysis Higher Education Information Retrieval Information Seeking Information Services Library Services Models Problem Solving Reference Services Examines the usefulness of the Eisenberg-Berkowitz Information Problem-Solving model as a categorization for academic reference encounters. Major trends in the data include a high proportion of questions about location and access of sources, lack of synthesis or production activities, and consistent presence of system problems that impede the information-seeking process. (AEF)