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Bibliographic Details
Main Authors: Perkins, Gay Helen, Yuan, Haiwang
Format: Recurso educativo Open Access
Language:en
Published: 2001
Subjects:
Online Access:https://eric.ed.gov/?id=EJ633262
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Table of Contents:
  • A Comparison of Web-based and Paper-and-Pencil Library Satisfaction Survey Results. Perkins, Gay Helen Yuan, Haiwang Academic Libraries Comparative Analysis Data Analysis Data Collection Evaluation Methods Higher Education Library Surveys User Satisfaction (Information) Users (Information) World Wide Web Western Kentucky University Libraries developed a survey similar to its Web-based library satisfaction survey, with identical content for library Web and exit patrons to compare these groups' responses. Focuses on the collection of Web and exit survey responses in a two-week period, transformation of response data for analysis, comparison of the two samples, and discussion of potential use of results. (AEF)