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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2001
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ641480 |
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Table of Contents:
- Developing a Model To Provide Digital Reference Services. Stemper, James A. Butler, John T. Academic Libraries Distance Education Electronic Libraries Higher Education Library Planning Library Services Models Organizational Change Program Implementation Reference Services Presents an organizational model for providing digital reference services to all users who access the library remotely that was developed for distance learners at the University of Minnesota-Twin Cities library. Describes the planning and implementation process, and discusses organizational change issues and the value of digital reference services in the digital library. (Author/LRW)