APA (7th ed.) Citation

Francoeur, S. (2001). An Analytical Survey of Chat Reference Services.

Chicago Style (17th ed.) Citation

Francoeur, Stephen. An Analytical Survey of Chat Reference Services. 2001.

MLA (9th ed.) Citation

Francoeur, Stephen. An Analytical Survey of Chat Reference Services. 2001.

Warning: These citations may not always be 100% accurate.