An Analytical Survey of Chat Reference Services.

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Author: Francoeur, Stephen
Format: Recurso educativo Open Access
Language:en
Published: 2001
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author Francoeur, Stephen
author_facet Francoeur, Stephen
Francoeur, Stephen
collection Education Resources Information Center
contents An Analytical Survey of Chat Reference Services. Francoeur, Stephen College Environment Computer Software Electronic Libraries Higher Education Library Personnel Library Services Library Surveys Reference Services Research Needs User Needs (Information) Reviews the use of chat reference services in libraries and analyzes current trends. Highlights include a survey of libraries providing chat reference; software used; the move toward digital reference; institutional issues; user needs; staff needs; technology problems; and questions for further research. (LRW)
format Recurso educativo Open Access
id eric_EJ641481
institution ERIC Institute of Education Sciences
language en
publishDate 2001
record_format eric
spellingShingle An Analytical Survey of Chat Reference Services.
Francoeur, Stephen
College Environment
Computer Software
Electronic Libraries
Higher Education
Library Personnel
Library Services
Library Surveys
Reference Services
Research Needs
User Needs (Information)
An Analytical Survey of Chat Reference Services. Francoeur, Stephen College Environment Computer Software Electronic Libraries Higher Education Library Personnel Library Services Library Surveys Reference Services Research Needs User Needs (Information) Reviews the use of chat reference services in libraries and analyzes current trends. Highlights include a survey of libraries providing chat reference; software used; the move toward digital reference; institutional issues; user needs; staff needs; technology problems; and questions for further research. (LRW)
title An Analytical Survey of Chat Reference Services.
topic College Environment
Computer Software
Electronic Libraries
Higher Education
Library Personnel
Library Services
Library Surveys
Reference Services
Research Needs
User Needs (Information)
url https://eric.ed.gov/?id=EJ641481