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| Auteurs principaux: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
2001
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| Sujets: | |
| Accès en ligne: | https://eric.ed.gov/?id=EJ641483 |
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| _version_ | 1867181199963717633 |
|---|---|
| author | Diamond, Wendy Pease, Barbara |
| author_facet | Diamond, Wendy Pease, Barbara Diamond, Wendy Pease, Barbara |
| collection | Education Resources Information Center |
| contents | Digital Reference: A Case Study of Question Types in an Academic Library. Diamond, Wendy Pease, Barbara Academic Libraries Case Studies Electronic Libraries Higher Education Improvement Programs Library Services Reference Services Describes a study at California State University at Chico that analyzed the types of reference questions received by their digital reference service over a two-year period. Suggests a strategy for improving the process of answering broad or complex questions remotely. (Author/LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ641483 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2001 |
| record_format | eric |
| spellingShingle | Digital Reference: A Case Study of Question Types in an Academic Library. Diamond, Wendy Pease, Barbara Academic Libraries Case Studies Electronic Libraries Higher Education Improvement Programs Library Services Reference Services Digital Reference: A Case Study of Question Types in an Academic Library. Diamond, Wendy Pease, Barbara Academic Libraries Case Studies Electronic Libraries Higher Education Improvement Programs Library Services Reference Services Describes a study at California State University at Chico that analyzed the types of reference questions received by their digital reference service over a two-year period. Suggests a strategy for improving the process of answering broad or complex questions remotely. (Author/LRW) |
| title | Digital Reference: A Case Study of Question Types in an Academic Library. |
| topic | Academic Libraries Case Studies Electronic Libraries Higher Education Improvement Programs Library Services Reference Services |
| url | https://eric.ed.gov/?id=EJ641483 |