Digital Reference: A Case Study of Question Types in an Academic Library.

Fuente: ERIC Institute of Education Sciences
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Detalles Bibliográficos
Autores principales: Diamond, Wendy, Pease, Barbara
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 2001
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author Diamond, Wendy
Pease, Barbara
author_facet Diamond, Wendy
Pease, Barbara
Diamond, Wendy
Pease, Barbara
collection Education Resources Information Center
contents Digital Reference: A Case Study of Question Types in an Academic Library. Diamond, Wendy Pease, Barbara Academic Libraries Case Studies Electronic Libraries Higher Education Improvement Programs Library Services Reference Services Describes a study at California State University at Chico that analyzed the types of reference questions received by their digital reference service over a two-year period. Suggests a strategy for improving the process of answering broad or complex questions remotely. (Author/LRW)
format Recurso educativo Open Access
id eric_EJ641483
institution ERIC Institute of Education Sciences
language en
publishDate 2001
record_format eric
spellingShingle Digital Reference: A Case Study of Question Types in an Academic Library.
Diamond, Wendy
Pease, Barbara
Academic Libraries
Case Studies
Electronic Libraries
Higher Education
Improvement Programs
Library Services
Reference Services
Digital Reference: A Case Study of Question Types in an Academic Library. Diamond, Wendy Pease, Barbara Academic Libraries Case Studies Electronic Libraries Higher Education Improvement Programs Library Services Reference Services Describes a study at California State University at Chico that analyzed the types of reference questions received by their digital reference service over a two-year period. Suggests a strategy for improving the process of answering broad or complex questions remotely. (Author/LRW)
title Digital Reference: A Case Study of Question Types in an Academic Library.
topic Academic Libraries
Case Studies
Electronic Libraries
Higher Education
Improvement Programs
Library Services
Reference Services
url https://eric.ed.gov/?id=EJ641483