Guardado en:
| Autores principales: | , |
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| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
2001
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| Materias: | |
| Acceso en línea: | https://eric.ed.gov/?id=EJ641483 |
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- Digital Reference: A Case Study of Question Types in an Academic Library. Diamond, Wendy Pease, Barbara Academic Libraries Case Studies Electronic Libraries Higher Education Improvement Programs Library Services Reference Services Describes a study at California State University at Chico that analyzed the types of reference questions received by their digital reference service over a two-year period. Suggests a strategy for improving the process of answering broad or complex questions remotely. (Author/LRW)