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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2001
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ643484 |
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Table of Contents:
- What Is the Best Model of Reference Service? Tyckoson, David A. Access to Information Information Dissemination Information Services Information Technology Library Development Library Services Models Reference Services User Needs (Information) Values Examines how to determine the best model of reference service. Highlights include: libraries and community; components of reference service; inherent values of reference service; conflicting values and models of service; technology and change; new models and old values; and the "right" model of reference service. (AEF)