Gespeichert in:
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
2001
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ643486 |
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Inhaltsangabe:
- Evaluating Reference Services in the Electronic Age. Whitlatch, Jo Bell Evaluation Methods Information Services Information Technology Library Services Measurement Techniques Reference Services Research Methodology Surveys In an electronic era, the evaluation of reference and related information services should still be based on the same principles used to evaluate traditional face-to-face reference services and printed reference tools. Traditional research methods can be utilized very effectively in an electronic environment. However, electronic technologies offer interesting research opportunities not present in the traditional reference environment. (Contains 25 references.) (AEF)