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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2001
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ643487 |
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Table of Contents:
- An Ideological Analysis of Digital Reference Service Models. Dilevko, Juris Information Services Librarians Library Services Models Professional Personnel Reading Reference Services Search Intermediaries Technological Advancement Looks at some of the new paradigms for reference service, in particular the ideological implications of the digital reference call-center model, demonstrates how they lead to a "deprofessionalization" of reference work, and provides examples of how extensive reading can help reference librarians provide better service and become an irreplaceable contributor in the reference transaction. (Contains 51 references.) (AEF)