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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2001
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ643490 |
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Table of Contents:
- The Emerging Reference Paradigm: A Vision of Reference Services in a Complex Information Environment. Fritch, John W. Mandernack, Scott B. Access to Information Change Information Literacy Information Services Information Sources Information Technology Library Development Library Instruction Library Role Library Services Program Development Reference Services User Needs (Information) The complexity of the information environment, and more uncontrolled distribution and access, lead to new issues for users. Reference services, with a stronger instructional role, must become more proactive in providing a fully developed repertoire of services responsive to the multifaceted queries facing librarians today. (Contains 31 references.) (Author/AEF)