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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2001
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ645667 |
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Table of Contents:
- Creating an Instant Messaging Reference System. Fagan, Jody Condit Calloway, Michele Academic Libraries Comparative Analysis Computer Software Electronic Libraries Higher Education Library Services Online Systems Reference Services World Wide Web Discussion of library digital reference services focuses on the features of instant messaging reference systems and the in-house development of a system that incorporates them at Southern Illinois University at Carbondale. Summarizes and evaluates library chat system features and compares commercial software that is available. (Author/LRW)